How do I manage user accounts? (Admin only)

Admins are the only people who have the ability to add new users, edit existing users, and remove/deactivate users.

How To Edit User Profiles:

1. Click People in the left navigation panel
2. Use the search box at the top of the form. You may search by username, first name, or last name (but not more than one at a time.) Substring searches are allowed (ie: searching for 'Jo' will also include users named John or Joseph)
3. Open the user profile by clicking the purple 'edit' icon located in the far-right column
4. Make your changes
   • For more detail about each profile field, click Sign In at the top right of this screen, log in with your work email (create a Help Center account if you haven't yet), and click here.
5. Click Save at the bottom to save your changes

How to Deactivate a User:

1. Click People in the left navigation panel
2. Use the search box at the top of the form. You may search by username, first name, or last name (but not more than one at a time.) Substring searches are allowed (ie: searching for 'Jo' will also include users named John or Joseph)
3. Open the user profile by clicking the purple 'edit' icon located in the far-right column
   • Do not use the red trash can icon to delete a user if they have any previous activity. Only do so if:
     • the user account is a duplicate (we suggest that you open a support ticket for assistance) or
     • the user was not intended to be added at any time during the present or past
   • If you delete the user with the trash can icon and want to restore their account, change the dropdown in the top right to: Deleted = Yes and use the green up-arrow icon
4. Enter a Termination Date
   • You can back-date this if you do not want the user to be held responsible for any recent time periods 
5. Click Save at the bottom
6. The user's status will switch from Active to Inactive
   • There may be a delay of up to a day before the account shows inactive

How to Add A New User:

Please see here for full instructions: How do I add a new user? (Admins only)

If you are not an admin, and you need to open, edit, or deactivate an account, please reach out to your Time Study System Admin. If you're not sure who that is, please submit a support ticket and we will help you find them.

 Visual Guide: