Reporters - Complete User Guide

Contents:

• Log In
• Your Dashboard
• Quick Navigation Menu
• Complete a Time Study
• Save or Submit Your Hours
• View your Completed Records
• Manage Your Account
• Reset/Forgot Your Password (Non-SSO Only)
• Additional Help

Log In

For users with Single Sign-On (SSO):

• If your organization uses SSO (Single Sign-On), open any Time Study email notification and click the login link to proceed, logging in with the same username and password you use for other work systems.

For users without Single Sign-On (SSO):

• If your organization does not use SSO, you’ll need to create a password first. Click the link in your Welcome email to set up your password. Once it's set, log in using your username and new password. If you can’t find the Welcome email or the link has expired, select Forgot Password? to request a new one. Note: email links expire after 24 hours.

If you are unsure whether your organization uses SSO or not, please follow these steps: Determining your login method: SSO or Non-SSO

Your Dashboard

On your dashboard, you'll see two lists:

1. Upcoming Time Periods: This list shows upcoming time periods, which cannot be accessed until their start date.
2. Outstanding Records: This includes time studies that you have either not started yet, or have started but are on hold (saved), or have been returned by a supporter or admin.

In the upper-right corner, you’ll find your tasks and notifications. Tasks track your outstanding time studies, while notifications alert you to any additional action items, such as returned time studies.

Quick Navigation Menu

Complete a Time Study

You can find your outstanding time studies on your Dashboard or from the left menu bar by navigating to Time Studies > My Outstanding Records. After clicking Enter to open a time study form, you will see:

• Dates: Listed across the top of the form.
• Categories: Listed in blue headers.
• Activities: Listed below each category, down the left side of the form.

NOTE: The categories and activities displayed on the form are determined by your organization’s time study program administrator(s). If you have questions about these categories or activities, please reach out to your time study program administrator.

Enter Hours

For each day and activity, enter your hours. Depending on your time study’s format, you may encounter the following:

• Total Hours vs. Start Times: Some organizations may require you to enter your total hours per activity for each day, while others will ask for actual start and end times for each activity (e.g., AM/PM forms).

   vs.   

• Organ Tabs: If you are reporting hours individually for each organ, make sure to click on each tab to enter hours correctly for that organ.

• Organ Checkboxes: If you are splitting your hours evenly across multiple organs, ensure that each applicable organ’s checkbox is selected before submitting your time.
• 

TIP: If your organization permits it, and your hours are the same as last time (or similar), you can use the prompt at the top of your time study to copy those hours and make any necessary edits.

Time Study Form Restrictions

Be aware of the following restrictions when completing your time study form:

• Maximum Hours: You can enter a maximum of 24 hours per day. If you enter more than this, you will receive an error message prompting you to correct your time.
• Time Increments: Enter hours in 15-minute increments; otherwise, the system will round your entries up or down.
• Required Entries: All submitted forms must either list hours worked or indicate a leave of absence. Please enter your actual hours, not expected hours or approximations.
• Attestation: You must check the attestation box to submit your time study (e.g., "I hereby attest to the accuracy of this time study" or similar).

Save or Submit Your Hours

After entering your hours, you have two options:

• Hold: Click this option if you want to save your entries and finish later.
• Submit: Click this option once you have finished entering your work hours for that time period. Please do not submit your hours prematurely; accurately recording your actual hours is important.

Learn more about these options here: What is "Hold" vs "Submit"?

View Your Completed Records

1. Click Reporting in the Quick Navigation menu on the left side of the dashboard.
2. Click Time Studies.
3. Select a date range you wish to search. Ensure that your date range fully encompasses the time period you’re seeking.
   1. Example: If the time period for the time study is January 1 through January 7, searching from January 1 through January 6 will not return that time study. Your end date must be January 7 or any date thereafter.
4. Use the Status dropdown to select Completed.
5. In the far-right column, click the eye icon to view your submitted time study.

This report also allows you to view time studies that are On Hold or Pending Approval.

• Pending Approval: Pending approval records must be reviewed by your Supporter before they can be fully closed. When you view one, you will see the following message:

  This record is pending approval and is currently locked. If you need to make changes, please contact an administrator.

• On Hold Records: These are time studies that you’ve started but not yet finished. You still need to enter hours and click Submit to complete them.

Manage Your Account

If you do not use SSO to log in to Time Study, you may manage your account (i.e., update your profile or change/reset your password) from within the system.

1. Click your username in the top right corner
2. Click Manage.
   • User Profile
     • Update name or email address
     • Enter your current password to confirm your identity
     • Click Save
   • Reset password
     • Enter your current password
     • Enter your new password twice
       • 8-20 characters long with at least:
         • one number
         • one uppercase letter
         • one lowercase letter
         • one special character
     • Click Reset

If you log in to Time Study via SSO or an internal web portal, you should follow the instructions provided by your IT/Help Desk staff or time study program administrator for managing your account. Please contact your Help Desk/IT department or time study program administrator if you:

• Have any problems logging in
• Need to edit your user profile
• Want to change your password

Reset/Forgot Your Password (Non-SSO Only)

1. On the login page, select Forgot Password?
2. Enter your username or work email, check the I'm not a robot box, and click Reset.
3. Look for an email with a password setup link, and use it to create your password.
4. After creating your password, you’ll be redirected to the login page.
5. Email links expire in 24 hours; if you see "Confirmation Not Found," request a new password link.

Need more help with logging in?

Additional Help

• Account Assistance:
  For help related to your specific account or operational questions, please reach out to your time study program administrator.
• Technical Issues:
  If you encounter a technical issue or have a question, please click the Help bubble or create a support ticket.