Error Message: "There is no user in the database with the username ______"
If you see this message when trying to log in, please keep in mind that you need to log in with your username, not email address.
Double-check the spelling of your username.
If you don't remember your username, you can:
- click the "Forgot Password?" link and enter your email address on that screen. When you do so, you will receive an email with your username and a temporary password, after which you should change your password, for security purposes.
- contact your Time Study System Administrator if you need further assistance
See more here: How do I change or reset my password?