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  1. TimeStudy.co
  2. Q & A

Q & A

FAQ and other questions

All Users

  • How do I log in?
  • How do I change or reset my password?
  • Error Message: "User Not Found"
  • How do I clear my cache?
  • What is the difference between the Reporter, Supporter, and Administrator roles?
  • How do I get help?
See all 7 articles

Reporters

  • How do I install the time:study NOW Mobile App? (Reporters only)
  • How do I fill out a time study?
  • How do I review my completed time studies?
  • How do I unlock a time study if I submitted something incorrectly?
  • How do I switch from a Required time period to an Optional time period?
  • How do I receive email notifications?
See all 9 articles

Supporters

  • How do I use my dashboard? (for Supporters)
  • How do I view missing records?
  • How do I review (approve or return/reopen) Pending Records?
  • How do I reopen/return an incorrect Time Study for a Reporter?

Administrators

  • How do I add a new user? (Admins only)
  • How do I assign a Supporter to a Reporter? (Admin only)
  • How do I request a customization to a report or a new custom report for my organization?
  • How do I assign a time form to a user? (Admin only)
  • How do I use Reports? (Admin-level access)
  • How do I use my dashboard? (for Administrators)
See all 13 articles