Before logging in, you'll need to identify whether your organization uses Single Sign-on (SSO) or not (meaning that you log in to Time Study using the same credentials as you use for other internal systems.) Here is how to accomplish that:
Go to the link you use to login. You will be brought to one of two places:
- Your organization's login portal (which should look familiar because you also use it to log in to other work systems) OR
- The Time Study login page (the link will look something like this):
_your organization's name_.timestudy.co
If you land on the Time Study login page, have a look below the login box. If you see a link for "Login via SSO" then click it to be routed to your organization's internal login page. If you do not see that link, you will log in on this page.
If you do see "Login via SSO":
- Click that link to be brought to your organization's internal system
- If requested to, log in with the same credentials you use for other work systems (such as work email)
- You'll be rerouted to your Time Study Dashboard
- If your login isn't working, please contact your Time Study System Administrator. If you aren't sure who that is, create a support ticket here and we will connect you with them.
If you do not see "Login via SSO"
Is this your first time logging in?
YES, THIS IS MY FIRST TIME LOGGING IN
- Your first time using Time Study, you need to create a password. Do this by clicking the link in the email called "Welcome to Time Study". Check spam if you do not see the email in your inbox. If you do not have the email, please contact your Time Study System Administrator
- After creating your new password and entering it twice, the page will refresh to the login page
- Enter your username & new password (note: you must use your username, not email address)
- Click Log in
NO, I'VE LOGGED IN BEFORE
- If you've logged in before, you already have a password
- If you remember your password, be sure to use your *username* to log in, not email address
- If you can't remember your password, click the "Forgot Password?" link at the bottom of the login page
- Enter your username or email address
- Click "I'm not a robot"
- Click "Reset"
- Check your email - you should receive a link to create a new password
- After creating your new password and entering it twice, the page will refresh to the login page
- Enter your username & new password (note: you must use your username, not email address)
- Click Log in
Visual Guide:
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