Reopening your own time study

When you cannot reopen your time study

Additional Resources for Admins/Supporters 

Reopening your own time study

1. Go to Reporting > Time Studies in the navigation menu.

    
     

2. Click Search.
   • To view the currently-open time period, set the End Date field to a date after the end of this time period.
     
     
     
      
3. Locate the submitted time study that you need to reopen.
4. Click the Reopen icon under the Action column on the far right.
   • Icons:
     • Eyeball icon: View the time study.
     • Spinning arrow icon: Reopen the time study.

       

5. After reopening, you will see a confirmation at the top of the time study.
6. Make your edits, then click Submit again.

   

When you cannot reopen your time study

If the spinning arrow icon is not visible:

• The deadline has passed, and the time study cannot be reopened without an extension. Please contact your program administrator to address the error.

If the spinning arrow icon is disabled:

• Your Supporter is responsible for reviewing your time studies, and they (or your time study program administrator) will need to reopen the time study.
• If you don’t know who to contact, click the Help bubble or submit a support ticket for assistance.

When your Supporter or time study program administrator returns your time study:

• The time study will show in a Hold status in the My Outstanding table on your Dashboard.

• You will receive an email from support@timestudy.co.

   

Administrators/Supporters

If you are contacted to reopen a time study, please see: How do I reopen an incorrect Time Study for a Reporter?