What if I submitted something incorrectly?

Note: Administrators and Supporters looking to reopen a time study on behalf of a Reporter should see How do I reopen an incorrect time study for a Reporter?

Reopening your own time study

When you cannot reopen your time study

Video Guide:

Reopening your own time study

1. In the far-left menu, go to Reporting > Time Studies.

   

2. Click Search.

   • To view the currently-open time period, set the End Date field to a date after the end of this time period.

     

3. Locate the submitted time study you need to reopen.
4. Click the Reopen icon under the Action column on the far right.
   • Eyeball icon: View the time study.

   • Spinning arrow icon: Reopen the time study.

     

5. After reopening, you will see a confirmation at the top of the time study.

6. Make your edits, then click Submit again.

   

When you cannot reopen your time study

If the spinning arrow icon is not visible:

• The deadline has passed and the time study cannot be reopened without an extension. Contact your time study program administrator to address the error.

If the spinning arrow icon is disabled:

• Your Supporter is responsible for reviewing your time studies and will need to reopen it (or your time study program administrator can). Once returned:
  • The time study will appear in Hold status in the My Outstanding table on your Dashboard.

  • You will receive an email from support@timestudy.co.

    

If you don't know who to contact, click the Help bubble or submit a support ticket for assistance.